"The value of the services offered by ElderCare Strategies, Inc. cannot be overestimated.
Barbara Payne, my dad's geriatric care
coordinator, has been a tremendous asset to
my family. Her vast knowledge of local resources combined with her expertise in the aging process has helped us make difficult decisions and accept necessary transitions. Her greatest contribution, however, is being Dad's advocate in the medical system. By coordinating, monitoring, and accompanying him to doctors' appointments,
his quality of life has greatly improved."
Frequently Asked Questions:

Q: When I call my mother after her medical appointments, it is clear she doesn’t remember what the doctor said. How can I be sure she follows medical advice?

A: ElderCare Strategies care managers can accompany clients to medical appointments, provide advocacy and information to the doctor to ensure an effective medical evaluation, and then communicate any pertinent information back to the family, the facility, other healthcare providers or caregivers who have a need to know.


Q: Are your services covered by insurance?

A: There are some long term care insurance policies that will cover care management; however, it is not currently covered by Medicare, Medicaid or most other private insurers at this time.


Q: I would like to keep my parents in their home as long as possible. How do I know what they need now and into the future?

A: ElderCare Strategies offers a comprehensive assessment of physical and mental health, medical and psychosocial issues, and the safety of the home environment. Upon completion of this assessment, recommendations and arrangements can be made for the various services that would be useful for your parents to remain safely and comfortably at home. Through ongoing reassessment visits, their changing needs can be monitored and addressed in a timely manner.


Q: What if I just need some advice and guidance regarding my husband?

A: A Consultation with an ElderCare Strategies staff member can provide you with the information that will specifically address the situation you are experiencing. At the end of a consultation, you will have resources and a plan to manage your specific circumstances.


Q: I live across country. How will you keep me informed about my mom?

A: We will communicate with you in any way and on any basis you wish. Some clients prefer a phone call after each visit, others wish a written report once a month, and of course, email is an option being requested by more and more clients. If email is used, we take careful steps to protect confidentiality by not using full names. If vital information is being exchanged, it is always safer to communicate by phone or mail. When we conduct the assessment or consultation, we determine your preference for communication at that time.


Q: If I hire you to be our parents’ care manager, how often do you get involved?

A: We will arrange our services to meet the needs identified during the assessment. Once we have gathered the information and determined how you wish us to be involved, we develop a plan of care that incorporates all the tasks you wish us to perform. It will also include a visit schedule of your choice. It is important to note that the first month can be very busy as we all adjust to each other, and as we organize and coordinate services and appointments that may have been neglected for some time. Once everything is in place and running smoothly, we are usually able to develop a regular schedule to monitor the situation and respond to changing needs.